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Yes! some examples of calls that shouldn’t be made to 911 and non-emergency services telephone lines:
Extreme weather conditions, holidays, and major events increase demands on all emergency service agencies. In times like these, you can do your part in safeguarding your communications lifeline by keeping telephone lines and emergency services personnel clear and available to handle true emergencies from you and neighboring communities.
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911 is the universal emergency number that you can use 24 hours a day for Police, Fire, or Emergency Medical Services.
911 should be used whenever there is an immediate danger to life or property. It should be called to report fires, crimes in progress, or medical emergencies.
911 can be dialed from any home, business, coin or cellular phone. It is always a free call. Some locations, such as businesses with PBX systems, require a 1 or 2 digit access number to get an outside line before you can dial 911. Be sure that you learn the access number if one is required at your workplace. Directions to dial 911 should be posted on all telephones.
Your 911 call will be answered by a professional telecommunicator trained in handling 911 emergency calls.
You will be asked what your emergency is and the location where you need assistance. You should remain calm, speak clearly and slowly, and say:
You should always include the name of the municipality you are in, not your post office.
Yes! There are many instances when you need only a question answered, to provide information or to return a call to a representative for the department. In most cases, these calls are best made Monday through Friday during normal business hours. These numbers are frequently listed in the blue pages of your Verizon telephone directory.
Most municipalities in Gloucester County have completed the process of renumbering rural or misnumbered addresses and renamed most duplicate streets in their respective areas. The purpose of this is to assist emergency services in locating your residence as quickly as possible. This will also assist mail and parcel delivery services in your area. Be sure to make your house number visible from the street, to assist emergency vehicles in finding you faster.
The Gloucester County Emergency Response Center is available to tour groups such as Boy Scouts, Girl Scouts, school groups, etc. The Center has been host to many groups in the past. We also have speakers available for group presentations at your meetings or gatherings. Please call 856-307-7100 to schedule a tour or to arrange for a speaker.